Privacy Policy

1. Introduction

DIO Implant India Pvt Ltd ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or participate in our training programs.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

• Contact information (name, email address, phone number, mailing address)
• Professional information (dental license number, practice details, specialization)
• Payment information (billing address, payment method details)
• Training records and certifications
• Communication preferences and history

2.2 Medical and Clinical Information

For training purposes and case studies, we may collect:

• De-identified patient case information
• Clinical procedure data
• Treatment outcomes and follow-up information
• Educational assessment results

2.3 Technical Information

When you visit our website, we automatically collect:

• IP address and browser information
• Device type and operating system
• Website usage patterns and preferences
• Cookies and similar tracking technologies

3. How We Use Your Information

We use your information for the following purposes:

• Service Delivery: To provide products, training, and support services
• Communication: To respond to inquiries and provide updates
• Training Programs: To manage registrations, certifications, and educational content
• Quality Improvement: To enhance our products and services
• Compliance: To meet legal and regulatory requirements
• Marketing: To send relevant information about our products and services (with consent)

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share your information only in the following circumstances:

4.1 With Your Consent

We may share information when you have given explicit consent for specific purposes.

4.2 Service Providers

We may share information with trusted third-party service providers who assist us in:

• Payment processing
• Training delivery and certification
• Technical support and maintenance
• Marketing and communication services

4.3 Legal Requirements

We may disclose information when required by law, court order, or to protect our rights and safety.

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

5. Data Security

We implement comprehensive security measures to protect your information:

• Encryption: All sensitive data is encrypted in transit and at rest
• Access Controls: Strict access controls limit who can view your information
• Regular Audits: We conduct regular security assessments and audits
• Staff Training: Our employees receive regular privacy and security training
• Secure Infrastructure: We use industry-standard security protocols and technologies

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Improve user experience and website functionality
• Provide relevant content and advertisements

You can control cookie settings through your browser preferences. However, disabling cookies may affect website functionality.

7. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Opt-out: Unsubscribe from marketing communications
• Restrict Processing: Request limitation of how we use your information

To exercise these rights, please contact us using the information provided below.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

9. Retention Period

We retain your personal information only as long as necessary for the purposes outlined in this policy or as required by law. Training records and certifications are typically retained for a minimum of 7 years for regulatory compliance.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last Updated" date. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.

11. Contact Information