Terms of Service

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and DIO Implant India Pvt Ltd ("Company," "we," "our," or "us") concerning your use of our website, products, services, and training programs.

2. Description of Services

DIO Implant India provides:

• Dental implant products and related medical devices
• Professional training and certification programs
• Digital solutions for dental practices
• Technical support and consulting services
• Educational resources and materials

3. User Eligibility and Registration

3.1 Professional Requirements

Our services are intended for qualified healthcare professionals, including:

• Licensed dentists and oral surgeons
• Dental specialists and practitioners
• Healthcare institutions and clinics
• Authorized distributors and partners

3.2 Registration

To access certain services, you must:

• Provide accurate and complete registration information
• Maintain the security of your account credentials
• Update your information as necessary
• Comply with all applicable professional licensing requirements

4. Product Terms and Medical Device Regulations

4.1 Medical Device Compliance

Our products are medical devices subject to regulatory approval and must be used in accordance with:

• FDA regulations and guidelines
• Indian medical device regulations
• ISO standards and quality certifications
• Manufacturer's instructions for use

4.2 Professional Use Only

4.3 Product Warranties

We provide limited warranties on our products as specified in individual product documentation. Warranties are subject to proper use and handling according to our guidelines.

5. Training Programs and Certification

5.1 Program Requirements

Participants in our training programs must:

• Meet professional licensing and experience requirements
• Complete all required coursework and assessments
• Adhere to professional standards of conduct
• Maintain patient confidentiality and privacy

5.2 Certification Validity

Certifications issued by DIO Implant India:

• Are valid for the period specified in the certification
• May require continuing education for renewal
• Do not replace professional licensing requirements
• Are subject to verification and audit

5.3 Refund and Cancellation Policy

Training program fees may be refundable according to our published refund policy. Cancellations must be made within specified time frames to be eligible for refunds.

6. Payment Terms

6.1 Payment Processing

Payments for products and services must be made:

• Through authorized payment methods only
• In advance unless credit terms have been approved
• In the currency and amount specified in invoices
• Within the payment terms specified (typically 30 days)

6.2 Taxes and Fees

You are responsible for all applicable taxes, duties, and fees associated with your purchases.

7. Intellectual Property Rights

7.1 Our Intellectual Property

All content, trademarks, patents, and proprietary information remain our exclusive property. You may not:

• Reproduce, distribute, or modify our content without permission
• Use our trademarks or logos without authorization
• Reverse engineer or copy our products or systems
• Create derivative works based on our materials

7.2 User Content

By submitting content to us (such as case studies or feedback), you grant us a license to use such content for educational and promotional purposes, subject to patient privacy requirements.

8. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

8.1 Medical Information

Any medical or patient information shared with us will be handled in accordance with:

• HIPAA privacy requirements (where applicable)
• Professional confidentiality standards
• Data protection regulations
• Our Privacy Policy

9. Prohibited Uses

You may not use our services for:

• Illegal or unauthorized purposes
• Violating any applicable laws or regulations
• Infringing on intellectual property rights
• Distributing malware or harmful code
• Impersonating others or providing false information
• Interfering with the operation of our systems
• Unauthorized commercial activities

10. Disclaimers and Limitations of Liability

10.1 Service Disclaimers

10.2 Medical Disclaimers

Our training and educational materials are for professional education only and do not constitute medical advice. Always follow applicable clinical guidelines and use professional judgment in patient care.

10.3 Limitation of Liability

To the maximum extent permitted by law, our liability is limited to the amount paid for the specific service or product that gave rise to the claim.

11. Indemnification

You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from:

• Your use of our products or services
• Your violation of these Terms
• Your violation of applicable laws or regulations
• Patient care decisions made using our products or training

12. Termination

We may terminate or suspend your access to our services at any time for:

• Violation of these Terms
• Non-payment of fees
• Professional misconduct
• Legal or regulatory requirements

Upon termination, you must cease all use of our products and services and return any proprietary materials.

13. Governing Law and Dispute Resolution

13.1 Governing Law

These Terms are governed by the laws of India, without regard to conflict of law principles.

13.2 Dispute Resolution

Disputes will be resolved through:

• First, good faith negotiations between the parties
• If necessary, binding arbitration in accordance with Indian arbitration laws
• The exclusive jurisdiction of courts in [Your City], India

14. Changes to Terms

We reserve the right to modify these Terms at any time. Material changes will be communicated through:

• Email notification to registered users
• Notice on our website
• Updates to the "Last Updated" date

Continued use of our services after changes constitutes acceptance of the modified Terms.

15. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

16. Contact Information